Support

Need help? Find answers to common questions by selecting a category below:

  1. Printing tips and troubleshooting
  2. Searching for teaching units using an advanced search
  3. Saving teaching units using "My Files"
  4. Using "My Lesson Plans"

Don’t see what you’re looking for? Visit our Frequently Asked Questions for more answers.

Problem with Firefox (3.0) with Windows

6/26/2008 12:06:32 PM

Subscribers,
We have discovered that the newest version of Firefox (3.0) for Windows does
not recognize that you are logged when attempting to print. The Mac
version is functioning properly. If you are using the 3.0 Beta version or
2.0 then you will be able to use TeacherFileBox.com with no problems.
Please contact us and we will send you version 2.0 as a temporary fix. We
are currently investigating a solution and will post our findings soon.
Thank you for your patience.

Report a Problem

If you can't find the information you're looking for in our FAQs, then report a problem and one of our experts will assist you as soon as possible.

Customer Service
1-800-714-0971
Available M-F 8:00 a.m.-4:30 p.m. PST